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Our equality objectives

We aim to treat our citizens, customers and employees fairly and with respect. To achieve this, we consider people’s different needs when making decisions and providing services.

Our aims

We aim to:

  • make sure everyone receives a fair service
  • make public information accessible to all our customers
  • promote dignity and respect
  • reduce intimidation, bullying or harassment
  • better understand the local community in order to provide improved services
  • provide equality training for our employees and councillors
  • promote and make available this policy to all

In line with the Equality Act (2010), we will:

  • eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act
  • advance equality of opportunity between people who share a protected characteristic and those who do not
  • foster good relations between people who share a protected characteristic and those who do not

Protected characteristics

The nine protected characteristics covered by the Equality Act (2010) are:

  • age
  • disability
  • gender reassignment
  • marriage and civil partnership
  • pregnancy and maternity
  • race
  • religion and belief
  • sex 
  • sexual orientation

We have also chosen to consider implications for those suffering from socio-economic disadvantage. This can include people on low incomes, as well as rural and urban deprivation. Rurality is a particular consideration as South Lakeland is defined as a ‘Rural 80’ which means we have a least 80% of our population in rural settlement areas and larger market towns.

Equality Impact Analysis (EIA)

We use Equality Impact Analysis when working on new projects to assess any potential impacts on people in the protected groups listed above.

If through the EIA a project is shown to need further analysis of the equality and diversity implications, our Policy and Partnerships team can offer support by suggesting improvements and providing contacts with local equality groups.

Our objectives

We have also set our own specific equality objectives.

Objective one

Use the digital transformation programme 2015 to 2019 to ensure all customers can access the council in the best way for them.

We will achieve this by developing equality impact analyses for each of the projects within the programme.  Please contact us if you want to look at these documents. 

Objective two

Use the Kendal Town Centre Masterplan to improve access in Kendal Town Centre.

We will achieve this by making it a requirement of the consultants’ brief and ensure that the consultants engage with the relevant stakeholder groups.

Objective three

We will review and update our planning policies on accessibility in the light of the Housing Standards Review through the preparation of new Development Management Policies. In doing this, we will advance equality as far as possible whilst remaining consistent with our other priorities.

We will achieve this by engaging with relevant stakeholders and ensure the policies are fully impact analysed. Contact us to view these analyses.

Equality groups in South Lakeland

AWAZ Cumbria

Cumbria County Council

Cumbria Accessible venues