Last Updated: 8 December 2022
Our preferred method of payment is Direct Debit.
Direct Debits are a simple, convenient and safe way to make payments.
It allows payments to be made automatically so you save time and have the reassurance that your bill or invoice is being paid.
You remain in control of the Direct Debit and can cancel it at any time.
A Direct Debit can only be set up on a bank/building society account by the account holder.
All Direct Debits are covered by the Direct Debit Guarantee.
Further details can be found on the back on your invoice, where you will find a mandate that can be completed and returned to us.
Register for My Account to see your payment information
You can link your Council Tax or Business Rates account and see up to date 'real time' information.
- look at payments you are due to make
- check the payments we have already received from you
- see if your account is in credit and if you are entitled to a refund
This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit, South Lakeland District Council will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request South Lakeland District Council to collect a payment, confirmation of the amount and date given will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit by South Lakeland District Council or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when South Lakeland District Council asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required.
Please also notify us.