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Advocacy services

There may be occasions when you require formal advice and assistance and where an advocate may be helpful to deal with issues such as; debt, welfare benefits advice or housing law.

The following organisations provide free advice and assistance:

Organisations Service provided
South Lakes Citizen's Advice Bureau (CAB)

CAB provide an advocacy service, including advice on:

  • housing law
  • debt
  • welfare law

Telephone: 03444 111 444

Age UK Age UK provides a variety of services covering a range of topics for older people, their family members and carers. Telephone: 030 300 30003
Independent Age

Independent Age is a charitable organisation which provides telephone advice only to older people and their families.

This can include:

  • care and support
  • money and benefits
  • health and mobility
  • signpost to local agencies

Helpline is freephone: 0800 319 6789, Monday to Friday, 8am to 8pm, and Saturday, 9am to 1pm, (closed Sundays and bank holidays).


Compass in Cumbria

Compass is an online way of finding information and linking charitable organisations with adult social care and health.

Kendal Gateway

Kendal Gateway is a hub for information and a location for events and activities; 

The Gateway Centre (located with Captain French Surgery)

Gillinggate Centre, Kendal.

Drop in Monday to Friday from 10am to 4pm

Telephone: 01539 792 019

There is a local resource centre in Ulverston open from 9.30am to 4pm;

19 - 21 New Market Street, Ulverston.

Telephone: 030 300 30003

The Elderly Accommodation Counsel

For information and advice on care, housing and financial options.

This online service also has a ‘self-help’ tool available to help think about your own home and how well does your home suit you?

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