Appeals: Council Tax Reduction

Last Updated: 23 August 2023

If you are not happy with a Council Tax Reduction decision, you may make an appeal to us concerning:

  • entitlement to a reduction under the scheme
  • the amount of the reduction

Appeal a Council Tax Reduction decision

Appeals must be in writing and state the reasons why you disagree with the decision that has been made, you should provide as much information as you can and include any supporting documents. The written appeal should be sent as soon as possible so that your entitlement can be reviewed.

We will consider the appeal and will write to you within two months to notify you of the outcome of the appeal.

If you still disagree with the decision or if we do not write to you within two months you may appeal direct to the Valuation Tribunal Service:

Telephone: 0303 445 8100

If you are appealing against a decision made under the Council Tax Benefit rules (a decision made that affects entitlement before 1 April 2013) you need to follow the rules for Council Tax Benefit appeals.

Advice Centres, like the Citizens' Advice Bureau and law centres, can represent you and help you understand the reasons for Council Tax Reduction scheme decisions.