Website availability
Last Updated: 1 November 2022
We try to ensure that our website is always available. However, there may be times when maintenance is required or we have technical problems. If we know in advance that there are periods when our service is likely to be interrupted then we will try to publish details of this.
We have set our Internet service standard at 98% availability. If the long term availability (excluding periods when there is planned maintenance) drops below 98% we will take this as an indication that there is a problem with our Internet service which needs to be fixed.
This commitment relates to those parts of our website that we control. Some parts of the site eg, online payments and job vacancies are provided for us by a third party so we are unable to guarantee their performance.
| Month | Service availability (%) | Target met? | Comments |
|---|---|---|---|
| October 2022 | 100 | Yes | No comment |
| September 2022 | 100 | Yes | No comment |
| August 2022 | 100 | Yes | No comment |
| July 2022 | 100 | Yes | No comment |
| June 2022 | 100 | Yes | No comment |
| May 2022 | 100 | Yes | No comment |
| April 2022 | 99.93 | Yes | No comment |
| March 2022 | 100 | Yes | No comment |
| February 2022 | 100 | Yes | No comment |
| January 2022 | 100 | Yes | No comment |
| December 2021 | 99.71 | Yes | No comment |
| November 2021 | 100 | Yes | No comment |
| October 2021 | 99.92 | Yes | No comment |
Our website is monitored by Siteimprove who send us an alert if the website is unavailable.