Community support: Coronavirus (COVID-19)

Cumbria County Council (CCC) are leading the community response to Coronavirus (COVID-19). Coronavirus (COVID-19) Cumbria County Council situation, information and advice.

If you represent a new or existing group that wants to get involved in the response to COVID-19 email:

How to get urgent help

Cumbria County Council can provide urgent help and emergency support, including basic food and essential items, or if you are struggling to cope with your current situation for whatever reason.

Call the county council's Support Helpline on 0800 783 1966. Lines are open Monday to Thursday 9am to 5pm, Friday 9am to 4pm, supportive staff will talk to you and suggest ways to help.

You can also email

Cumbria County Council, Ways to welfare provides further information on local support, including where to get advice on financial difficulties, and support with your mental wellbeing.

Support for families

Action for Children: South Lakeland 0 to 19 year olds Child and Family Support Service offer a wide range of information, advice, signposting and support for parents, children and young people to ensure your child is healthy, safe and achieving.

Access our Parent Talk service for down to earth parenting you can trust. We’re on hand to support parents when you need us. Browse our articles on the most common parenting questions from our experts. Or talk one to one with a qualified parenting coach about anything that is worrying you. Alternatively, you can self-refer for more targeted support for you and/or your child.

Contact us on: 01539 734456 or email:

Child safeguarding

It is important that we all look out for each other during the Coronavirus (COVID-19) outbreak and with schools closed there are fewer people looking out for children. If you are concerned that a child is at risk of abuse or neglect (harm) contact:

• Cumbria Safeguarding Hub on 0333 240 1727
• NSPCC on 0808 800 5000
• 999 if a child is at immediate risk of harm

Domestic abuse

Respect Phoneline provides specialist advice and guidance about domestic abuse for perpetrators, victims, concerned friends and family and work colleagues of a perpetrator.

You can report abuse to the police by calling 101 or fill in the non-emergency crime reporting form. If you are in immediate danger always call 999.

Register as a volunteer

Vulnerable people and elderly people in your community who are social distancing or self isolating may need the support of volunteers.

Support Cumbria are looking for volunteers of all levels to support local charities and organisations in local communities.

You might have specific skills to offer or may want to help with tasks like shopping, dog walking, collecting prescriptions or other help.

Register as a volunteer or a volunteer group

Safeguarding information for volunteers provides guidance on how to spot the signs of abuse and neglect in communities and how to report any concerns that you may have.

Yorkshire Dales Millenium Trust

Yorkshire Dales Millenium Trust Coronavirus Community Fund is providing grants of up to £2,000 to support the communities in the Dales to deal with the COVID-19 emergency.

Cumbria Reslience Group

Cumbria Resilience Group is made up of organisations, like local government, the NHS and emergency services, working together to respond to the Coronavirus (COVID-19) pandemic.

Laptops for schools

Cumbria County Council need to get laptops to school pupils so they can learn from home. Businesses and individuals can donate laptops for pupils who don't have them.

Laptops for schools appeal

Community leaders

The community leaders pack has information and advice for community leaders who are working to support people during the Coronavirus (COVID-19) pandemic.

Community Leaders Pack January 2021 National Lockdown (PDF 3MB / 33 pages)

Funding for community groups to tackle loneliness

The Government has announced that book clubs, walking groups and other community projects will be able to apply for a £4 million fund designed to help reduce loneliness in the coming months.

The Local Connections Fund is designed to help local organisations bring people and communities together as the country recovers from the coronavirus outbreak.

It will give out grants (between £300 and £2500) to small, grassroots organisations. Applications don't open in January, but you can have a look and start to think about it now: Community groups tackling loneliness to benefit from £4m fund.

Action for Children Open access online activities

Let's Connect

This group is aimed at supporting parents of children with additional needs or on a pathway to possible diagnosis.

It will be lead by a practitioner with information sharing, occasional guest speakers and support for each other in a warm and friendly environment on Microsoft teams.

Sessions are open to any age group and will be held Tuesday fortnightly from 3 November 1.30pm to 2.30pm.

To get the Teams link for the session contact or call: 07725 782 198.

Cumbria Community Foundation

Cumbria Foundation: Cumbria (COVID-19) response fund aims to support local activities that are helping communities affected by the Coronavirus (COVID-19) outbreak. Offering funding to local charitable and community organisations to support emerging challenges faced within local communities as a result of the continuing threat of Coronavirus.

Dealing with pets and dog walking

RSPCA advice on pets and Coronavirus (COVID-19) including what to do with pets if you are ill or self isolating, how to arrange for help with emergency pet care and how to walk dogs responsibly.

Farming community advice and support

Farm Safety Foundation has Coronavirus and mental wellbeing advice tailored to the farming community in general and young farmers in particular.

Royal Agricultural Benevolent Institution has practical support and advice for farmers.

YANA (You Are Not Alone) Rural Mental Health Support.