Housing Benefit and Council Tax Reduction fraud

Last Updated: 20 October 2021

Benefit fraud happens when:

  • somebody gives information they know is false when they claim
  • they knowingly or dishonestly fail to tell us about changes in circumstances that will affect their claim

Investigating benefit fraud

Our investigation team investigate suspected fraud against Council Tax Reduction. We forward allegations of housing benefit fraud to the Department of Works and Pensions (DWP).

Any cases that involve a benefit looked after by another government department will usually involve a joint investigation between us and the DWP.

Types of benefit fraud
Fraud Description
Working and claiming Working and claiming fraud usually involves customers who are in receipt of Housing Benefit / Council Tax Reduction. Working and not declared all or part of the wages or other jobs.
Non disclosure of property /capital A claimant fails to declare either savings / capital or the ownership of another property / land elsewhere.
Non disclosure of income The claimant fails to declare all of their income, knowing or intending that non-declaration will increase their benefit award (for example, a private pension)
Non disclosure of partner (living together as husband and wife) A claimant fails to declare the presence of a partner who is working, knowing or intending that this would affect their entitlement.
Non declaration of non dependants and/or sub tenants A claimant fails to declare the presence of other adults living in the property, in order to preserve or increase entitlement to benefit.
False claims by homeowners The owner of a property falsely states that he or she is paying rent to occupy what is in fact, his or her own property.
Failing to declare change of address A claimant fails to declare that they have moved, but continues to accept payments of housing benefit for their previous address.
False address fraud A person claims for an address at which they are not in fact living. This type of offence may occur with the collusion of the landlord or other tenants.
Landlord fraud

A landlord continues to receive benefit paid directly to them for a period after which they are aware the claimant vacated the premises. Where the landlord has access to more than one property, there is the potential to move tenants around without informing us.

There are many ways in which landlords and managing agents can defraud the benefit system, particularly in areas where there is a large proportion of multiple occupation houses and there are many seasonal workers looking for short-term lets.

When fraudsters are caught

We may consider an immediate prosecution or an alternative penalty for any offence which breaks the law.

Alternative penalties can include:

  • cautions (a written warning issued by us)
  • administrative penalties (a financial penalty amounting to 30 or 50 per cent of the money fraudulently obtained)
  • penalty as an alternative to prosecution (council tax support only)

If any of these are refused the offence would be considered for legal proceedings.

People caught cheating can be fined up to £2500 per offence and sentenced to a maximum prison term of three-months in the magistrates court.

To report benefit fraud call the confidential 24 hour Fraud Hotline on 01539 793 294.

Report benefit fraud

Benefit fraud is theft. Every year fraudulent benefit claims cost us thousands of pounds. This is public money that could be better spent improving and maintaining services.

Sentences administered by courts can include imprisonment, fines and community penalties. Other action taken included the offer of formal cautions and financial penalties.

Taking this action supports our policy of ensuring that fraudsters are held accountable for their actions. We will act on any valid information received from honest citizens to ensure benefits are being claimed correctly.

Fraudsters are leaving the rest of us to foot the bill. It isn’t fair, it isn’t right and it isn’t legal.

We are committed to ensuring that the correct amount of Housing/Council Tax Reduction is paid to the right people, at the right time. Honest Council Tax payers deserve and expect nothing less.

Help us to help you. If you suspect that someone on benefit:

  • is working
  • has not told us about other people living in the house
  • receives other income
  • has not declared capital or savings

Call the confidential 24 hour Fraud Hotline or email Benefit Fraud using the contact details listed below.