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Council Tax information

On 15 March 2017 the council issued approximately 8,000 Non-domestic Rates bills and 53,000 Council Tax bills for the new financial year starting on 1 April 2017. 

This usually generates a lot of enquiries by telephone, email and letter.  Please be aware that there may be some delay in responding to enquiries as a result. 

Please accept our sincere apologies for this delay.

Everyone who pays Council Tax is contributing to the services we enjoy in South Lakeland.

However, the majority of the money collected goes towards services provided by Cumbria County Council and Cumbria Police.

Council Tax and National Non-domestic Rates booklet 2017 to 2018 (PDF/3MB/20 pages) provides some practical information about Council Tax and how it is calculated. 

Council Tax levels by parish 2017 to 2018 (PDF/67KB/3 pages) provides a breakdown of the individual parish charges for each Council Tax band. 

New Adult Social Care Precept Explanatory Note

The Secretary of State for Communities and Local Government has made an offer to adult social care authorities.

The offer is the option of an adult social care authority being able to charge an additional 'precept' on its council tax for financial years beginning 2016, without holding a referendum. This is to assist the authority in meeting expenditure on adult social care. 

Subject to the annual approval of the House of Commons, the Secretary of State intends to offer the option of charging this 'precept' at an appropriate level in each financial year, up to and including the financial year 2019-2020.

In 2017-2018 the County Council has set an adult social care precept of 2% above the core referendum level.  The amount raised through this precept will be spent entirely on adult social care functions.

For further information:

Contact: Cumbria County Council

Telephone: 01228 606 060

Address: Cumbria County Council, Cumbria House, 117 Botchergate, Carlisle, CA1 1RD

Important Notice: external companies offering a Council Tax banding appeals service

We have recently become aware that citizens in the South Lakeland area have been contacted by companies who offer to appeal against the Council Tax banding of their property on behalf of the Council Tax payer. More information about this can be found in Valuation bands and Council Tax appeals.

Be extra vigilant

There are some occasions when Council Officers may make visits to properties.  However, these are usually confirmed by an appointment.  If you are visited by a Council Officer please request photo identification and if you are at all in doubt, contact us for verification.

If you receive a phone call and you suspect the person you are talking to is not genuine, do not give out any personal details and contact us for verification.

Signs to look out for or be wary of:

  • if action has to be taken immediately
  • you are asked to provide your bank account details
  • you are asked to make a purchase to win a prize
  • you need to contact a premium rate number
  • you receive an unsolicited call
  • the business contacting you is reluctant to give their address or contact details

Council tax refund email scam

Some councils have received reports from their residents following receipt of an email regarding a council tax refund.  The email appears to be from the local council,  requesting bank details in order for a refund to be paid.

If you receive an email about a council tax refund and it asks you to click on a link and complete an online form, you should ignore it or delete it. 

If you are in any doubt, please contact the Local Taxation team directly. 

Having difficulties making a payment?

If you are experiencing financial difficulties and cannot pay please contact the Local Taxation team without delay.