Coronavirus (COVID-19) operating a business, health and safety guidance

If you are reopening a business, welcoming back more staff, or changing how you operate your business there are a number of things you may need to consider to make sure that staff and customers stay safe.

Guidance on how to operate your business safely during the Coronavirus (COVID-19) pandemic, including:

NHS QR code app

Venues must display their QR code so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.

This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.

QR codes will be an important way for NHS Test and Trace in England to contact multiple people if coronavirus outbreaks are identified in venues

GOV.UK: Create a coronavirus  NHS QR for your venue to display as posters in premises.

Health and safety guidance for operating your business

Health and Safety Executive guidance on managing risks and risk assessment at work (COVID-19)

GOV.UK: working safely during Coronavirus (COVID-19)

HSE: short guide to working safely during the Covid-19 pandemic (PDF 600KB / 8 pages)

Equipment checks

Despite the Coronavirus (COVID-19) pandemic it is important that you continue to manage the significant potential hazard that equipment failure can pose to staff and the public.

Thorough examinations, written schemes and statutory inspections should still be undertaken if due, while keeping to social distancing measures.

Even if inspections are delayed, there remains a responsibility to ensure equipment is safe to use and if it is not, then it must be taken out of use.

HSE: Guidance for duty holders and inspectors (PDF 228KB / 10 Pages)

Water systems and Legionella

If your water systems were not drained, cleaned and disinfected before the premises were left empty, then they are at high risk for Legionella (which causes Legionnaires' disease) and other bacteria.

Chartered Institute of Environmental Health: Legionnaires' disease 'lockdown risks and reopening safely (PDF 414KB / 6 pages)

When reopening water systems after lockdown, you must consider the risk of waterborne pathogens that can cause serious illnesses. Advice on bringing water systems back in to use:

Bringing a private water supply back in to use

When you are bringing private water supplies back into use you must have a system of checks to ensure that treatment systems are turned on and are operating correctly as per the manufacturers’ instructions. You will need to check:

  • to ensure that UV lamps are on and check if the lamps are due to be changed and that quartz sleeves are clean
  • all filters and change and/or renew if required
  • the source of the supply and clear away any potential contaminants
  • the condition of any storage tanks to ensure that they are clean and have sealed watertight lids and are vermin proof

Stored water should be fully refreshed every seven days so any water which has been stored for a longer time should be flushed away as the quality will have deteriorated.

You should consider disinfecting storage tanks and pipework using a solution of 50mg/L free chlorine. After disinfection this solution must be flushed away to remove any chlorination by-products (for example where chlorine may bind with organic or inorganic matter to produce Trihalomethanes which are potentially harmful to health) and to ensure that any residual free chlorine is below 1 mg/L which will be consistent with the level of free chlorine in mains water.

Help for businesses to re-open safely

Our partner organisations are offering toolkits, resources and support to help you re-open your business safely.

Cumbria Tourism: Coronavirus recovery hub

Cumbria Chamber of Commerce: Restart, rebuild and renew

National Exit Strategy Advice & Response Team provide information to help hospitality and entertainment organisations to exit lockdown and restart their businesses.

Cumbria Fire and Rescue Service: Coronavirus (COVID-19) FAQs for Businesses

South Lakeland resources: respect social distancing posters to display

A range of images to print off or use in your own visitor facing communications: SLDC resources for local businesses