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Recycling and general waste bins

  • please have bins ready for collection by 7am
  • collections are from 7am to 3pm
  • collections are usually made at the boundary of your property
  • please make sure your bins are not causing an obstruction

Report a missed collection

If you have a question contact us.

Which container do I use?

You should use your waste bins, recycling boxes and bag for the following items: 

Blue box for recycling paper and card

  • newspapers
  • magazines
  • junk mail
  • leaflets
  • greetings cards
  • white office paper
  • brochures
  • soft back catalogues
  • telephone directories
  • envelopes
  • wrapping paper
  • flattened card and other food boxes
  • flattened cardboard packaging and corrugated cardboard

We cannot accept tetrapak drink cartons, coffee cups, paper towels or tissues.

Blue box for recycling glass

  • glass bottles and jars

Blue bag for recycling plastics and cans

  • plastic bottles, pots, tubs and trays
  • milk and drink bottles
  • shampoo and toiletry bottles
  • detergent bottles
  • yoghurt pots
  • margarine tubs
  • food trays
  • fruit punnets
  • steel and aluminium cans
  • food tins
  • clean aluminium foil
  • jar and bottle tops

Please wash and squash plastic containers and cans wherever possible.

Containers must be empty.

We are unable to accept plastic bags as part of this service

Green bin for green garden waste

  • grass clippings
  • weeds
  • shrub prunings
  • flowers
  • plants
  • fallen leaves
  • branches up to finger width
  • small Christmas trees

Please ensure that your garden waste is within the bin, and do not wrap garden waste or present extra waste in bags as we will not be able to collect it.

Grey bin for rubbish

  • tetrapak drink cartons
  • tissues
  • coffee cups
  • paper towels
  • food waste    
  • dog or cat litter
  • nappies
  • vacuum bags
  • general household waste
  • light bulbs, please note that fluorescent light bulbs should be taken to your local Household Waste Recycling Centre.  

If you have an unusual item or bulky waste please check our guide for more information about disposal. 

Using bins and boxes

Our recycling vehicles normally carry a stock of recycling boxes, lids and recycling bags.

They will be happy to provide replacement items on request.

Apply for bins or recycling boxes

  • please remember to pick up your bins and boxes after emptying
  • bins can be cleaned using warm, soapy water
  • wrap your waste to keep your grey bin clean
  • we will also collect one standard bin bag of waste with a wheelie bin
  • we will not return for grey bins or waste bags that are not left for collection
  • to make sure you use your boxes and bins safely follow the user guide on the side of the box
  • use both hands to move them
Using recycling boxes, bags and bins

We will sort your glass, cans and paper at the kerbside. Please: 

  • squash plastic bottles and flatten cardboard to reduce the space taken in your bin
  • rinse bottles and cans
  • please don't use the green bin or recycling boxes for materials not included in our guidelines. We can't empty bins that have the wrong things in them
  • remember additional space will be required around the bin or box for opening and to allow them to be remove

Tips for bad weather

  • try to collect any bins, boxes and bags as soon as possible after emptying to avoid them being blown about
  • when leaving out containers, particularly recycling boxes and bags, it is always a good idea to place a brick, or similar, on the recycling box to help keep it in place, and use the Velcro strips on the lid of the bag to keep the contents secure
  • the straps can also be used to hang the blue bag on a gate or fence post, or some residents wedge the bag between their recycling boxes if windy weather is forecast to ensure it doesn't blow away
  • your crews are also briefed to try to ensure that, where a resident has used a weight on their boxes, that this is replaced on or in the box once it has been emptied and that wherever possible empty blue bags are placed inside blue boxes or even hung back on gateposts to avoid empty containers blowing away.

Assisted collections

We provide an assisted collections service for people who are unable to move their bins or boxes because of a disability or ill health.

Apply for an assisted collection

Further help and advice for anyone aged 50 or above, or their carers, is available from Age UK, telephone 01539 728 180.

Unwanted bins or boxes 

Request removal of unwanted bins and boxes