Apply for a new bin

Last Updated: 8 September 2023

If you live in a residential property and your bin, bags and boxes are lost or damaged you can request a replacement.

This includes:

• grey bin (standard 240 litres size. 1x per household)
• green bin (maximum of 2 green bins per property)
• blue box (request extra or replacement 44 litre recycling boxes. We collect paper, card and glass in the recycling boxes. You can request one box for each material)
• box lid
• blue bag
• black bag (only for properties on the black bag collection list)

How to request a new bin, box and bag

When you make a request you will be asked if you want us to take away your old equipment. Please ensure it is accessible for our staff to collect.

Request a new bin, box and bag

We are experiencing a high demand of requests which means there will be a delay in supplying the boxes. In the meantime, you may present your recycling in similar boxes of your own. Please separate the items and make sure we can see what is inside.

If you are able to access the following locations; Ferry Nab Bowness or the Multi Storey Carpark in Kendal you can collect bins, boxes and bags.

If you only require boxes or bags you can collect them from our reception area in Kendal Town Hall, 9.30am to 4pm Monday to Friday.

Large grey bin

If you have six or more people living in your house you may request a large grey bin. We will ask to see proof of:

• number of adults in house from utility bill showing all adults
• number of children, either:
  • passports
  • school/nursery correspondence
  • housing benefit letter stating dependents and non-dependants at the address

Before you start the form you must be sure that you are not putting the following items in your grey bin:

• paper
• card
• glass
• cans
• plastic bottles, tubs, pots and trays

Request a large grey bin

Compost bins and water butts

Order compost bins and water butts from our partner organisation GetComposting.

Alternative options

Our recycling vehicles normally carry a stock of recycling boxes, lids and recycling bags. The crew will be happy to provide replacement or additional items on request.

Extra bags, boxes and lids can be collected from:

• Our reception area in Kendal Town Hall open Monday to Friday between 9.30am and 4pm
• the car park at the Westmorland Shopping Centre in Kendal open Monday to Saturday between 7am and 7pm and between 09:30am and 05:30pm on Sundays and Bank Holidays. 
• the Victoria Hall in Grange-over-Sands open Tuesday, Wednesday and Thursday between 10am and 2pm. They are also open on Monday and Friday for pre-booked appointments only. 
• the Lake Wardens Office in Ferry Nab in Windermere between 9.30am and 5pm
• the Victory Hall at Broughton-in-Furness open Thursday to Saturday between 10am and 2pm (bags only)
• Finsthwaite Village Hall (bags only)

If you have larger amounts of green garden waste you could order a compost bin for your garden. You can also take green waste to your local Household Waste Recycling Centre.