The number of visitors to our website is recorded through the
use of Google Analytics.
The availability and response time of our website is monitored
We try to ensure that our website is always available. However,
there may be times when maintenance is required or we have
technical problems. If we know in advance that there are periods
when our service is likely to be interrupted then we will try to
publish details of this.
We have set our Internet service standard at
98% availability. If the long term availability (excluding
periods when there is planned maintenance) drops below 98% we
will take this as an indication that there is a problem with our
Internet service which needs to be fixed.
This commitment relates to those parts of our website that
we control. Some parts of the site e.g., online payments and job
vacancies are provided for us by a third party so we are unable to
guarantee their performance.
Should you have difficulties using our systems or find that they
are unavailable please email email@example.com.