Penalty Charge Notices (PCNs)
Since 31 March 2008, South Lakeland District
Council's Parking Department has been carrying out Civil
Enforcement Parking, incorporated in the Traffic Management Act
2004 (TMA 2004), on behalf of Cumbria County Council. Cumbria
County Council is the Highways Authority.
South Lakeland District Council employs Civil Enforcement
Officers (CEOs) to enforce parking restrictions on-street
(such as on double yellow lines and parking bays), and
in SLDC-operated off-street car parks. The CEOs issue
Penalty Charge Notices (PCNs) to illegally-parked vehicles using
handheld computers.
Differential parking charges were introduced in 2008, classed as
'higher' and 'lower'. For example, parking on a double yellow
line is deemed to be a more serious contravention whereas parking
in a car park after expiry of a pay-and-display ticket is
considered a lesser contravention. Click here for current charges.
There is an appeals'
process established in the TMA 2004.
For details on challenging a PCN you have received, please go to
'How to Challenge a Penalty Charge
Notice'.
The Police have powers to enforce clearways on trunk roads, and
any obstructions on the Highway.
How to pay a Penalty Charge Notice (PCN)
There are a number of ways in which you can pay your
PCN.
Please note we do not accept cash payments (see below for
paying by cash at a Post Office), so do not send cash in
the post.
Your account number is the number of the PCN which
begins SC. The only letters are the first two, the rest are
all numbers.
- You can pay pay on-line with a Debit
or Credit Card. We do not accept American Express
cards.
- You can send a cheque or postal order, payable to South
Lakeland District Council. Please write the PCN number on the
back of the cheque (beginning SC), the vehicle registration number,
and your address.
- You can pay using the automated telephone service number, on
0845 0501734 (local call 24 hours a
day).
- You can pay by cash at the Post Office by
Transcash. Please quote the Transcash code 6171230. You
should also write the PCN number in the reference section on the
slip otherwise we cannot match up the case to the payment.
Please note that the Post Office do levy a charge for this method
of payment.
How to challenge a Penalty Charge Notice
If you believe you have been issued a PCN incorectly and
wish to challenge the issue of the
PCN
, you should not pay the charge.
Instead you should submit your challenge in writing ststing why you
think the PCN shouldn't have been issued. You can challenge either
online or by post.
More information on how to challenge a
PCN
Contact us
Parking Services
Social Enterprise Department
20-26 Lowther Street
Kendal
Cumbria
LA9 4DH
01539 797534 (Direct Line) or
01539 733333 (the main Council number)
Fax: 01539 737672