Housing - Community Safety

Where there are issues of community safety we always welcome the input of our tenants. This may be instances where a security light is required or a door entry system to a block of flats. We do work with the Police on resolving community safety issues and we would be happy to take up any suggestions from our tenants. For information email: housingrenewal@southlakeland.gov.uk

Although it is the job of the police to fight crime, we can all help to bring crime down. Most crime is against property, not people, and not many crimes are carefully planned. Most crimes are committed on the spur of the moment - possessions left in a car or a door or window to a house left open. But you can reduce the risk by securing your home and car. This will also help the police, by giving them more time to tackle serious crime. That's good for you and your family - because it makes your neighbourhood a safer place to live in.

Personal Safety

• Use only your surname and initials in the telephone directory and on the doorplate. That way a stranger won't know if a man or a woman lives there.
  
  
• If you see signs of a break-in at your home, like a smashed window or open door, don't go in. Go to a neighbour and call the police.
  
  
• If you are selling your home, don't show people around on your own. Ask your estate agent to send a representative with anyone who wants to view your house.
  
  
• When you answer the phone, simply say 'hello'; don't give your number. If the caller claims to have a wrong number, ask him or her to repeat the number required. Never reveal any information about yourself to a stranger and never say you are alone in the house.
  
  
• If you receive an abusive or threatening phone call, put the receiver down beside the phone, and walk away. Come back a few minutes later and replace the receiver; don't listen to see if the caller is still there. Don't say anything - an emotional reaction is just what the caller wants. This allows the caller to say what he or she wants to say, without causing distress to you. If the calls continue, tell the police and the operator and keep a record of the date, time and content of each phone call. This may help the authorities trace the caller.

• Looking after your flat: Make sure your front door is bolted. It should be as strongly built as the main outside door of the block. If it isn't, get another one or ask your local council to do it. Fit hinge bolts which stop someone pulling the door from its hinges. And fix a special steel strip into the doorframe.
  
• Door Entry Systems: If your block does not have a telephone entry system, talk to the landlord or council about putting one in. This may be easier if you get together with other tenants to form a tenants' association. If you do have a telephone entry system, don't let strangers in or hold the door open for someone who is arriving as you are leaving.
  
• Strangers: Be alert to people loitering in residential streets. If it is no one you recognise, call the police.
  
• Burglar alarms: Visible burglar alarms make burglars think twice.
  
• Front Door Roof: A thief could reach first floor windows from this roof - so fit window locks.
  
• Gates and Fences: A high wall or fence at the back of a house can put off a burglars. Check for weak spots where a thief could get in. A thorny hedge along a boundary an also be a useful deterrent. Make sure the front of the house is still visible to passers by, so that a burglar can't work unseen.
  
• Small Windows: Even small windows like casement windows, skylights or bathroom fanlights need locks. A thief can get in through any gap larger than a human head.
  
• Spare Keys: Never leave a spare key in a hiding place like under a doormat, in a flowerpot or inside a letterbox - a thief will look there first.
  
• Garages and Sheds: Never leave a garage or garden shed unlocked, especially if it has a connecting door to the house. Lock tools and ladders away so that a thief cannot use them to break in.
  
• Side passages: Stop a thief getting to the back of the house - where he can work with less chance of being seen - by fitting a b, high gate across the passage. If you share an alleyway with a neighbour, talk to him or her about sharing the cost.

• Make sure your house of flat is secure. Always secure outside doors. Fit barrel locks top and bottom. If you have to use a key, keep it nearby - you may need to get out quickly in the event of fire.
  
• If you are buying or renting a new house or flat, ask the builders or landlord to fit window locks, deadlocks and b doors.
  
• If your Housing Association or Council house or flat is not secure, ask for something to be done. As well as giving you peace of mind, it will encourage them to improve the security of their properties as a routine feature of refurbishment.
  
• If other people such as previous tenants could still have keys that fit, change the locks. Don't give keys to workmen or tradesmen, as they can easily make copies.
  
• If you wake to hear the sound of an intruder, only you can decide how best to handle the situation. You may want to lie quietly to avoid attracting attention to yourself, in the hope that they will leave. Or you may feel more confident if you switch on the lights and make a lot of noise by moving about. Even if you're on your own, call out loudly to an imaginary companion - most burglars will flee empty-handed rather than risking a confrontation. Ring the police as soon as it's safe for you to do so. A telephone extension in your bedroom will make you feel more secure as it allows you to call the police immediately, without alerting the intruder.
  
• Draw your curtains after dark and if you think there is a prowler outside - dial 999 - and always tell the operator exactly what is happening.

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