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Advice for Homeless People

This website provides general information for anyone who may be threatened with homelessness.  The law is very complex. Independent advice is available from a Citizens Advice Bureau, from Shelter, or from a local solicitor.  The sooner you seek advice the more chance there is of preventing your homelessness.
 

The Council's Duties

If you are threatened with homelessness the Council will:
  • interview you and make an initial assessment on the day of your application or the next working day if outside working hours;
  •  provide a written decision on your application.   

Enquiries

The Council will make enquiries to decide the type of help it can provide. The questions we must ask are listed below with an explanation of the terms used.
 

Accommodation

Everyone who is in housing need is encouraged to complete an Application Form. which is available at any Council office.   You can also request a form by telephone.  The Council has an Allocation Policy to decide who is offered a tenancy and an explanatory booklet will be provided with the application form.
 
Due to the high demand for Council accommodation, most families accepted as homeless are likely to be provided with temporary accommodation until a permanent home is available.
 

Who is entitled to accommodation under the homelessness legislation?

1.    Are you eligible for assistance?

Most people will be eligible for assistance unless they are subject to immigration controls.

2.    Are you homeless or threatened with homelessness within 28 days?

You are homeless if you have no accommodation available in the United Kingdom or elsewhere.  This means:
  • you have no accommodation you are legally entitled to occupy; or
  • you have accommodation but it is not reasonable for you to continue to occupy it; or
  • you could be threatened with homelessness if your landlord gives you a Notice to Quit or your parents tell you to leave.  

3.    Are you in Priority need?

You are in priority need if any of the following apply:
  • you have dependent children or are expecting a child;
  • you are vulnerable as a result of old age, mental illness or handicap or physical disability;
  • you are 16 or 17 years of age;
  • you have no accommodation as a result of an emergency, such as fire or flood,· 
  • you are vulnerable by being institutionalised following periods in the Armed Forces, being in prison, or as a  result of being looked after, accommodated or fostered.  
  • You are under 21 and were fostered, looked after or accommodated by Children Services between the ages of 16 and 18
  • Vulnerable as a result of violence, or threats of violence, which means that it is unreasonable to remain in your home.  

4.    Are you intentionally homeless?

You are intentionally homeless if any of the following apply:
  • you have deliberately done, or failed to do, something and as a result are no longer entitled to occupy accommodation;
  • you have abandoned a property or deliberately not paid the rent or mortgage.      

5.    Do you have a local connection with South Lakeland?

If you do not have a local connection with South Lakeland, another local authority may have a duty to provide accommodation.  Local connections could include working in the area, living in the area for some time, or having relatives living in South Lakeland.
 
When the Council has the answers to all five of these questions it will make a decision.  The subsequent duties of the Council will vary depending upon the decision reached.

Review of the decision

If you disagree with the decision made by the Council you can request a review of this decision.  Details are provided with the decision letter.
 

Advice & Information

South Lakeland District Council will provide advice and information to assist homeless people free of charge and attempt to prevent homelessness whenever possible.
 
Housing Officers can provide advice and assistance in the following areas:
  • Security of tenure
  • Homelessness
  • Housing allocations
  • Alternative housing options
  • Relationship breakdown
  • Domestic violence, relationship breakdown and housing options
  • Harassment and unlawful eviction
  • Evictions possession proceedings
  • Referral and sign-posting to other agencies
  • Mortgage and rent arrears
  • Other sources of advice and information