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Building Drainage

This section describes responsibility for drainage systems, which collect wastewater and rainwater from properties.

Your responsibility?

 
If your property is connected to a main sewer it will drain through a private drain or private sewer before connecting with the public sewerage network. The private section is your responsibility, perhaps jointly with one of your neighbours, and it is important that you know the extent of this responsibility.
 
Important changes took place on 1st October 2011, regarding responsibility for sewer systems.  More details can be obtained from the following link.
 
www.unitedutilities.com/privatesewers
 
South Lakeland District Council does not keep comprehensive records to show the layout of private drains or sewers. However, the title deeds to your home may hold plans, or other documents, which may clarify the extent of your responsibility.
House Drains
 
In certain cases, where previous drainage problems have occurred, the Environmental Health Department may hold limited records of the layout of drains and sewers. The Environmental Health Department can be contacted on 0845 050 4434 for this purpose.
 

What is a public sewer?

 
A public sewer is the responsibility of the water company and is generally what people refer to as the ‘main sewer’. All public sewers are shown on a set of maps held by United Utilities. For advice on the location of these you should contact United Utilities, Customer Services on 0845 602 0406. To purchase a copy of these records you should contact United Utilities, Map Services on 0870 751 0101 or e-mail to maps.direct@uuplc.co.uk.
 
These maps can also be viewed electronically at our main reception desk in South Lakeland House, Kendal.
 

What is a private drain or private sewer?

 
A private drain or sewer is the series of pipes that connect your property with the public sewer. Your property may connect directly with the public sewer or it may join with a number of your neighbours’ drains before connecting with the public sewer. In law, the responsibility for private drains and private sewers is apportioned equally between the properties that use them.
 
The ownership of land does not alter the responsibility for private drains or sewers and many home owners/occupiers will be responsible for a section of sewer that crosses neighbouring land or lies beneath the road.
 
(Click here to view a map showing typical drainage layouts and the properties responsible for the maintenance of these)
 

What do I do if I suspect that the public sewer is blocked?

 
Phone United Utilities, Customer Services on 0845 6020406.
 
They will ask you some relevant questions to help them decide if it is their public sewer that is blocked or whether it is your own private sewer or drain. If they believe the problem lies on their public sewer, they will normally send someone to unblock it straight away. If they believe that the problem lies on your own private sewer or drain then they will suggest that you contact a local drainage contractor so that you can get it unblocked.
 
You may also report problems via e-mail using the Customer Services link on the United Utilities website.
 

What do I do if my private drain or private sewer is blocked?

 
Blocked drain
Contact a local reputable drainage contractor who can unblock it for you. You can find a number of local contractors under ‘drains’ in the local classified directories. Most contractors will expect payment to be made by one household and for you to collect equal contributions to the bill from any of your neighbours served by the private drain or sewer.
 
If you are unable to gain the co-operation of your neighbours or do not believe that you are responsible for clearing the blockage you may wish to contact an officer from the Environmental Health Department on 0845 050 4434 who can advise you further.
 
 

What do I do if I live in Council accommodation or if my drains connect with those from Council Housing?

 
South Lakes Housing are only responsible for the maintenance of South Lakeland District Council owned accommodation. Where the drains from a Council property are known to be blocked, or where sewage is overflowing on a Council property, South Lakes Housing will normally arrange for the clearance of any blockage.
 
South Lakes Housing logo
Maintenance of South Lakes Housing accommodation is arranged by their Property Services Group, who can be contacted on 0845 057 0080.
 
It is important to note that if the drains from your home connect with those from Council accommodation you will have a share of responsibility for any blockages on the sections of pipe that serve both your property and the Council property. If South Lakes Housing attends a blockage on a private sewer, which also serves privately owned dwellings, they will normally seek to recharge a proportion of the costs to any private properties using the sewer.
 
If you think that your drains may connect with those from a Council owned property, but the problem is not apparent on Council land, you may wish to contact an officer from the Environmental Health Department on 0845 050 4434 who can advise you further.
 

Who do I need to contact about laying new drains or sewers?

 
If you intend to carry out works, to improve or renew the drainage system around your property, it is important that you seek the permission of any landowners, whose land you need to cross, and the owners of any drains/sewers that you want to connect into (see above). You may also need Building Regulations approval for any works that you undertake.
 

Can I get more detailed information?

For further background information concerning the responsibility for sewers and drains please refer to our leaflet