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Accessibility - General Policy

South Lakeland District Council will ensure that it complies with the legislation relating to disability, especially the Disability Discrimination Act 1995.
 
In addition to its legislative requirements, the Council is committed, wherever practical, to implementing and adhering to Codes of Practice issued by various bodies such as the Disabled Rights Commission and the Equal Opportunities Commission.
 
The Council will make necessary and reasonable adjustments to its services in order to accommodate the needs of its customers, and these may include making adjustments to premises to improve physical accessibility or undertaking home visits where this would be appropriate.
 
The Council has made it an objective of its Corporate Plan 2005-2008, to ensure that new buildings are accessible to people with disabilities
 

Access Policy Statement

South Lakeland District Council will follow the principles of Equality and Integration by:

  • Working to ensure that no one is denied access to the Council Services because their needs may be specialised;
  • Complying with the law relating to disability, especially the Disability Discrimination Act 1995;
  • Consulting disabled users to establish their needs and levels of service;
  • Improving access for disabled people to Council Buildings and other buildings used by the Council;
  • Promoting access for disabled people to public and community buildings generally; e.g. providing specific information, advice, grant aid etc.;
  • Working to ensure that service providers, which the Council uses, are also complying with the legislation relating to disability;
  • Identifying, removing or overcoming barriers to communications e.g. providing qualified sign language interpreter for appropriate occasions;
  • Providing clear, understandable information/application forms in a variety of formats e.g. audiotape, large print, Braille etc. in accordance with the Councils Communication Strategy;
  • Ensuring that all meetings and events involving members of the public comply with the requirements of people with all kinds of disabilities, enabling full participation in public life and the democratic process.

Website Accessibility

Information about the steps we are taking to try and make the website accessible to all visitors can be found on our Website Accessibility page.

South Lakeland Direct
Policy and Performance Group
South Lakeland House
Lowther Street
Kendal
Cumbria LA9 4UD
0845 050 4434