Local Government Ombudsman
If you have made a complaint to the Council, and are not
satisfied with the outcome, you may wish to pursue the matter
through the Ombudsman. The Local Government Ombudsman service
investigates complaints about councils and other authorites.
They are appointed by Her Majesty the Queen and are completely
independent of the Government, councils and the people who complain
to them.
Before the Ombudsman can investigate they will expect you to
have gone through the steps as detailed in the Complaints Procedure.
Local Government Ombudsman
The contact details for the Ombudsman for Cumbria are:
Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH
Tel: 0300 061 0614 or 0845 602 1983
Email: advice@lgo.org.uk
Fax: 024 7682
0001
Text: ‘call back’ to 0762 480 4299
Further information about the Ombudsman service can be found on the
Ombudsman website at
www.lgo.org.uk.