We are currently dealing with correspondence within 21 days.
If you want to make a payment by debit card, you can ring our 24 hour 7 days a week automated telephone service on 01539 263460. You will need your 8-digit council tax account number from the top of your bill.
Council Tax 2015/16
The Council Tax and National Non-domestic Rates 2015/16 leaflet is now available to download from the link below. If you require a hard copy of the leaflet please call our contact centre on 01539 733333 .
Download the Council Tax and National Non-domestic Rates 2015/16 booklet.
Council Tax payers have the right to pay by 12 monthly instalments instead of the normal 10, thereby reducing the strain on what could be an already tight monthly budget for many households. If you want to pay your council tax over 12 instalments, please email us now at Enquiries12@southlakeland.gov.uk giving your name, address including your postcode and your council tax account number from the front of your bill.
A revised council tax bill will be issued in due course.
How do I pay my Council Tax?
Council Tax can be paid in a number of ways: direct debit, online, by phone, by cheque or cash.
For more information on each method see paying your council tax
Council Tax discount for flooded properties
Domestic properties flooded by the incidents Desmond and Eva in Cumbria can apply.
More on Council Tax flood relief
Council Tax Premium
The policy guidelines for an exception to the Council Tax premium were agreed by the full Council 26 March 2013. A copy of the report and the application form can be downloaded below. The application form should be printed, completed and returned with supporting documentary evidence to the Local Taxation Team, South Lakeland House, Lowther Street, Kendal, LA9 4DQ.
Council Tax Premium Policy Guidelines for Determining Local Exceptions
Application Form to Apply for an Exception to the Council Tax Premium
Changes to Discounts and Exemptions
From 1 April 2014, a new Council Tax discount of 50% is being introduced for family annexes, more information can be found on Council Tax Discounts.
The full Council meeting on 18 December 2012, agreed some changes to Council Tax discounts and exemptions from 1 April 2013. For details see Council Tax Discounts or Council Tax Exemptions.
If you want to pay by direct debit you can set it up online to pay this way in future by logging in to our online services.
If you want to make a telephone payment by debit card, you can ring our 24 hour 7 days a week automated telephone service on 01539 263460. Please have your debit card and council tax reference number (this is the 8 digit number starting with a 2 on your bill) ready.
Change of Address
You can tell us about your change of address by email. For more information please see change of address.
Important Notice: external companies offering a council tax banding appeals service
The Council has recently become aware that citizens in the South Lakeland area have been contacted by companies who offer to appeal against the Council Tax banding of their property on behalf of the council tax payer. More information about this can be found in Valuation Bands and Council Tax Appeals.
Having difficulties making a payment?
If you are experiencing financial difficulties and cannot pay please contact Local Taxation Team without delay.
Telephone: 01539 793245
By post: Local Taxation Team, South Lakeland House, Lowther Street, Kendal, Cumbria, LA9 4UD
Citizens Advice Bureau
The Citizens Advice bureau offers independent financial advice to anyone who has problems with their financial affairs.
Visit the South Lakes Citizens Advice Bureau for more information.
I think I might be paying too much?
If you think you may be paying too much Council Tax see the links below for information.