We are currently experiencing a 3 week backlog and apologize for any delay if you ring, email or write to us.
Council Tax Relief/Discount for Flooded Properties
Earlier this year government announced a package of measures to help businesses and home owners which have been affected by flooding between 1 December 2013 and 31 March 2014. A householder whose house has been affected by the severe weather can apply to us for a three month discount from their council tax. More information and an application form can be found on the Council Tax Discounts page.
Council Tax 2014/15
The Council Tax and National Non-domestic Rates 2014/15 leaflet is now available to download from the link below. If you require a hard copy of the leaflet please call our contact centre on 0845 050 4434.
Download the Council Tax and National Non-domestic Rates 2014/15 leaflet
Council Tax Premium
The policy guidelines for an exception to the Council Tax premium were agreed by the full Council 26 March 2013. A copy of the report and the application form can be downloaded below. The application form should be printed, completed and returned with supporting documentary evidence to the Local Taxation Team, South Lakeland House, Lowther Street, Kendal, LA9 4DQ.
Council Tax Premium Policy Guidelines for Determining Local Exceptions
Application Form to Apply for an Exception to the Council Tax Premium
Changes to Discounts and Exemptions
From 1 April 2014, a new Council Tax discount of 50% is being introduced for family annexes, more information can be found on Council Tax Discounts.
The full Council meeting on 18 December 2012, agreed some changes to Council Tax discounts and exemptions from 1 April 2013. For details see Council Tax Discounts or Council Tax Exemptions
If you want to pay by direct debit you can set it up online to pay this way in future by logging in to our online services.
If you want to make a telephone payment by debit card, you can ring our 24 hour 7 days a week automated telephone service on 0845 050 1734. Please have your debit card and council tax reference number (this is the 8 digit number starting with a 2 on your bill) ready.
Change of Address/Moving House
You can tell us about your change of address by email. For more information please see Change of Address
Important Notice - external companies offering a council tax banding appeals service
The Council has recently become aware that citizens in the South Lakeland area have been contacted by companies who offer to appeal against the Council Tax banding of their property on behalf of the council tax payer. More information about this can be found on Valuation Bands and/or Council Tax Appeals
How do I pay my Council Tax?
Council Tax can be paid in a number of ways: direct debit, online, by phone, by cheque or cash.
For more information on each method see Paying your council tax
Having difficulties making a payment?
If you are experiencing financial difficulties and cannot pay please contact Local Taxation Team without delay.
Telephone: 01539 793245
By Post: Local Taxation Team, South Lakeland House, Lowther Street, Kendal, Cumbria, LA9 4UD
Citizens Advice Bureau
The Citizens Advice bureau offers independent financial advice to anyone who has problems with their financial affairs.
Visit the South Lakes Citizens' Advice Bureau website for more information.
I think I might be paying too much?
If you think you may be paying too much Council Tax see the links below for information.