Council Tax

Latest news

Approximately 8,000 National Non-domestic Rates bills and 52,900 Council Tax bills for the new financial year 2016/2017, starting 1 April 2016, were issued on 15 March 2016.  This usually generates a lot of enquiries, please bear with us during this busy period.

To make a payment by debit card, call our 24 hour 7 days a week automated telephone service on 01539 263460. You will need your 8-digit council tax account number from the top of your bill.

Council Tax 2016/17

Council Tax and National Non-domestic Rates booklet 2016/17 (PDF 742KB/21pages)   

Twelve instalments

Council Tax payers have the right to pay by 12 monthly instalments instead of the normal 10, thereby reducing the strain on what could be an already tight monthly budget for many households. If you want to pay your council tax over 12 instalments, please email us now at Enquiries12@southlakeland.gov.uk giving your name, address including your postcode and your council tax account number from the front of your bill. 

A revised council tax bill will be issued in due course.

How do I pay my Council Tax?

Council Tax can be paid in a number of ways: direct debit, online, by phone, by cheque or cash.

For more information on each method see paying your council tax

Council Tax discount for flooded properties

Domestic properties flooded by the incidents Desmond and Eva in Cumbria can apply.

More on Council Tax flood relief

Council Tax Premium

The policy guidelines for an exception to the Council Tax premium were agreed by the full Council 26 March 2013.  A copy of the report and the application form can be downloaded below. The application form should be printed, completed and returned with supporting documentary evidence to the Local Taxation Team, South Lakeland House, Lowther Street, Kendal, LA9 4DQ. 

Council Tax Premium Policy Guidelines for Determining Local Exceptions

Application Form to Apply for an Exception to the Council Tax Premium   

Changes to Discounts and Exemptions

From 1 April 2014, a new Council Tax discount of 50% is being introduced for family annexes, more information can be found on Council Tax Discounts.

The full Council meeting on 18 December 2012, agreed some changes to Council Tax discounts and exemptions from 1 April 2013. For details see Council Tax Discounts or  Council Tax Exemptions.

Direct Debit

If you want to pay by direct debit you can set  it up online to pay this way in future by logging in to our online services.

Telephone Payments

If you want to make a telephone payment by debit card, you can ring our 24 hour 7 days a week automated telephone service on  01539 263460. Please have your debit card and council tax reference number (this is the 8 digit number starting with a 2 on your bill) ready.

Change of Address

You can tell us about your change of address by email. For more information please see change of address.

Important Notice: external companies offering a council tax banding appeals service

The Council has recently become aware that citizens in the South Lakeland area have been contacted by companies who offer to appeal against the Council Tax banding of their property on behalf of the council tax payer. More information about this can be found in Valuation Bands and  Council Tax Appeals.

Having difficulties making a payment?

If you are experiencing financial difficulties and cannot pay please contact Local Taxation Team without delay.

Telephone:  01539 793245
Email:  counciltax@southlakeland.gov.uk
By post:  Local Taxation Team, South Lakeland House, Lowther Street, Kendal, Cumbria, LA9 4UD  

Citizens Advice Bureau

The Citizens Advice bureau offers independent financial advice to anyone who has problems with their financial affairs.

Visit the  South Lakes Citizens Advice Bureau for more information.

I think I might be paying too much?

If you think you may be paying too much Council Tax see the links below for information.


Contact us

  • Team Local Taxation (Council Tax)
  • Address Revenues and Benefits, South Lakeland House, Lowther Street, Kendal LA9 4DQ
  • Phone 01539 733 333